Indication and Cancellation Policy Based on the Act on Specified Commercial Transactions

distributor	Tsujiya Honten International Store
Name of operating corporation	Tsujiya Honten Co., Ltd. (Representative: Rie Tomita, President)
Internet Store Chief Operations Officer	Rie Tomita
Sales Items	Geta, Zori, Setta and other kimono accessories
Contact Address	11-0033 Tokyo stepsole2F Hanakawado Ishida Bldg. 2-21-7 Hanakawado, Higashi-ku Temporary store from 10/6/2024 to 2025 Then back to 1-36-8 Asakusa
Contact Phone Number	03-3844-1321 (Attn: Rie Tomita)
e-mail	info@getaya.jp
Home Page	https://world.getaya.jp/
Consumption Tax	Consumption tax will be added separately for domestic Japanese orders. Consumption tax rate: 10% For overseas mail orders, Japanese consumption tax will not be added, but customs duties of each country will be added separately.
About Payment	Payment methods are ・Bank transfer (only in Japan｜Bank of Mitsubishi UFJ) ・Cash on delivery (only in Japan) ・Credit card ・PayPal Basically, we will ship the product after confirming your payment. Please note that bank transfer fees are the responsibility of the customer. In the case of cash on delivery, a handling fee of 330 yen (including consumption tax) will be charged.
Shipping and Handling	Products will be shipped within 3 days after receipt of payment in the case of postal transfer or bank transfer, or after confirmation of order details in the case of cash on delivery. For made-to-order items, we will contact you as soon as the item is ready. Products will be shipped by Sagawa Express or Yamato Transport within Japan. For orders over 11,000 yen (including tax), shipping within Japan will be free of charge (we will bear the shipping costs). We will ship overseas by EMS. We will contact you again as soon as we confirm the necessary shipping costs, etc. Please pay separately for the shipping costs. We will begin the shipping procedure after confirming the payment of the shipping fee.
Returns and Exchanges	However, in case of any discrepancy in content, color, damage, or damage, please contact us by e-mail within 7 days of receipt with a photo showing the situation. After that, we will not be able to accept returns. info@getaya.jp We will replace the item(s) with a good one if we are able to confirm the problem. We will contact you at that time regarding the return of the item with the problem, so please take action. For returns at the customer’s convenience, please contact us by e-mail within 3 days of receipt. If the item is unused and undamaged, we will accept the cancellation. However, cancellation is not possible for some products such as made-to-order items. Please note this on the product page, and place your order with your understanding. In the case of a return or exchange for another product at the customer’s convenience, the customer will be responsible for the return shipping costs to our company and the shipping costs of the exchanged product. Refunds or exchanges will be made only after we confirm that the product has not been used or damaged.